Shipping & Returns

Delivery Times

Goods and sevices ordered before 1pm on working days will be shipped same day unless otherwise stated, set freight will be added to your cart at checkout. Freight costs for bulky items will be quoted.

Ireland Engineering solutions Ltd delivery expectation is

South Island 1-3 working days

North Island 2-5 working days

Rural Delivery 3-7 working days

We will notify you if your item is not able to be dispatched.

We do not deliver to P O Boxes or adresses that we deem suspicious

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.